Privacy Policy

1. Introduction

Welcome to LuxeMe Aesthetics. We are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and use our services.

2. Company Details

– Name: LuxeMe Aesthetics– Address: Dean Clough, Gate 1, D Mill, Courtyard 11, Halifax, HX3 5AX

– Contact Email:jemma@luxeme.co.uk

3. Information We Collect

We may collect the following types of information:

– Personal Identification Information: Name, email address, telephone number, etc.

– Demographic Information: Age, gender, preferences, interests, and other relevant information.

– Website Usage Information: IP address, browser type, access times, pages viewed, etc.

4. How We Use Your Information

Your information may be used for the following purposes:

– To personalise your experience and meet your individual needs.

– To improve our website based on your information and feedback.

– To improve customer service and support needs.

– To process transactions and appointments.

– To send periodic emails regarding products, services, or appointments.

5. Data Protection

We implement a variety of security measures to maintain the safety of your

personal information:

– Secure data storage systems

.– Restricted access to personal information.

– Regularly updated security protocols.

6. Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

7. Your Rights

Under UK data protection law, you have rights including:

– Right to Access: You have the right to request copies of your personal data

.– Right to Rectification: You have the right to request correction of information you believe is inaccurate.

– Right to Erasure: You have the right to request the erasure of your personal data under certain conditions.

– Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

– Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

– Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at the email provided above.

8. Changes to our Privacy Policy

We may update this Privacy Policy periodically. We will notify you about significant changes by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at jemma@luxeme.co.uk.

LuxeMe Aesthetics Cancellation Policy

At LuxeMe Aesthetics, we are committed to providing all our clients with exceptional care. When a client cancels without giving enough notice, they prevent another client from being seen. To ensure efficiency and fairness to all our clients, the following policies are in place:

1. Cancellation Notice: Clients must provide a minimum of 48 hours notice to cancel any treatment appointments. This allows us to manage our schedule and accommodate other clients who may be waiting for an appointment.

2. Late Cancellations: Any cancellations made less than 48 hours before the scheduled appointment time will result in a charge equal to the full cost of the scheduled treatment. This policy is in place because late cancellations do not provide us with sufficient time to fill the vacated slot, leading to a loss of revenue and inconvenience to other clients.

3. Rebooking: If you need to cancel your appointment with less than 48 hours notice and wish to reschedule, you will be required to pay for the missed appointment in full before a new appointment can be booked. The full cost of the new treatment will also apply.

4. No-Show Policy: Clients who fail to show up for their scheduled appointment without any prior notice will be considered as a “no-show” and will be charged the full cost of the treatment. This fee must be paid in full before any future appointments can be made.

5. How to Cancel: To cancel an appointment, please call us at 07542 001 467 or email us at jemma@luxeme.co.uk. Please note that we do not accept cancellations via social media platforms.

6. Emergencies/Special Circumstances: We understand that emergencies and unforeseen circumstances can arise. LuxeMe Aesthetics may make exceptions to the above policies on a case-by-case basis. If you believe your situation warrants an exception, please contact us as soon as possible to discuss your circumstances.

We thank you for your understanding and cooperation with our cancellation policy. This policy enables us to better utilise available appointments for our clients. If you have any questions or concerns about our policy, please don’t hesitate to contact us at 07542 001 467 or jemma@luxeme.co.uk.

LuxeMe Aesthetics Management